Privacy Policy
Last updated: October 26, 2023
Solar Safety Cameras ("we," "us," or "our") operates the website https://solarsafetycameras.com (the "Site"). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.
1. Personal Data We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal details, or other payment service information), email address, and phone number. We refer to this information as "Order Information."
When we talk about "Personal Data" in this Privacy Policy, we are talking both about Device Information and Order Information.
2. How We Collect Your Personal Data
- Directly from you: We collect information you provide to us when you create an account, place an order, subscribe to our newsletter, respond to a survey, or contact customer support.
- Automatically: We collect Device Information using the following technologies:
- Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
- From third parties: We may receive information about you from third-party service providers, such as payment processors or shipping carriers, to fulfill your orders.
3. Purpose of Data Collection
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us;
- Process returns and refunds;
- Provide customer support.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may also use your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Third-Party Services That Receive Data
We share your Personal Data with third parties to help us use your Personal Data, as described above. For example:
- We use Shopify to power our online store—you can read more about how Shopify uses your Personal Data here: https://www.shopify.com/legal/privacy.
- We use payment processors (e.g., Stripe, PayPal) to process payments. Your payment information is directly provided to these processors and is subject to their privacy policies. We do not store full credit card numbers on our servers.
- We use shipping carriers (e.g., USPS, UPS) to deliver your orders. We share your name, address, and contact information with them for delivery purposes.
- We use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We may share your Personal Data with advertising partners, such as Meta (Facebook), TikTok, and Snapchat, to deliver targeted advertisements to you. You can learn more about how these platforms use data and manage your preferences through their respective privacy policies and ad settings.
- We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
5. Cookie Policy
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use the following types of cookies:
- Strictly Necessary Cookies: Essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
- Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functional Cookies: Enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: May be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
6. Data Retention Period
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Your Rights
Depending on your location, you may have the following rights regarding your Personal Data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Correction (Rectification): You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Deletion (Erasure): You have the right to request that we erase your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Opt-Out of Sale (CCPA): If you are a California resident, you have the right to opt-out of the sale of your personal information. We do not sell your personal information in the traditional sense. However, certain sharing of data with advertising partners may be considered a "sale" under CCPA. You can exercise this right by contacting us.
If you would like to exercise any of these rights, please contact us using the contact information provided below.
8. Children's Privacy (COPPA Compliance)
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Contact Information for Privacy Inquiries
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@solarsafetycameras.com.
10. How Policy Updates Are Communicated
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.